Preparing for and responding to unknown and unfamiliar risks

The 4th annual Crisis Management Conference took place on Wednesday 14th September 2016. Over 200 crisis management, crisis communication and business continuity professionals gathered in London to listen to crisis management experts share their unique experiences and knowledge with other professionals from industry, government and academia.

Tom Buchanan, head of operational resilience at Axa, opened the conference by sharing how Axa prepares for and responds to crises. The day also included speakers from the UK Information Commissioner’s Office, BP, NATS, University of Strathclyde and McDonald’s Europe. The conference concluded by hearing form Jessica Lennard, director of corporate affairs and regulatory affairs at TalkTalk, sharing her experiences of when the company responded to a data breach in 2015.

View last year’s programme