Crisis Management services:
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Crisis Media & Communications
Communication with your stakeholders is a pivotal part of the crisis response both during and after an incident. If you manage the crisis but fail in communication, your reputation could be lost along with your customers. Equally, a well managed crisis in which good communications is an integral part enhances reputation. To ensure you are on the winning side, we will you assist you with: - Development of a crisis communications plan with tools to assist your staff in its implementation
- Crisis communications and media training
- Exercises to rehearse your communications team or senior managers with responsibility for communication in a crisis
Steelhenge supports its training and exercises with a range of media packages. Your staff will be able to practise their communications both to internal and external stakeholders as a crisis scenario unfolds. We have a real-time media capability which simulates the real world through our “virtual news network” on the web where you can see the latest reports of the crisis. Staff will be able to rehearse their reactions through internal communications, press statements, interviews and press conferences.
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