Crisis Leadership
Effective leadership of your crisis teams is essential to successful crisis management.
Organisations rarely maintain a standalone crisis response team and therefore it is more often the norm that response staff are pulled from normal day jobs to fill a role in a crisis team. The central figure is the crisis team leader who has to deliver the response in an effective, flexible, timely and coordinated manner under more pressure than experienced anywhere else in the work place and with a team that rehearses maybe once a year at best.
To do this confidently demands a unique set of competencies. This is why we have taken the subject of crisis leadership as a key component of our crisis training and preparation for our clients. We look at issues such as: - What is the difference between management and leadership? The theory and practice of leadership in crisis situations
- The differing roles of the team and the leader
- How to create a cohesive and motivated team in a short time-frame
- The critical issues of decision making and timeliness – a decision which is correct but too late is of no value in a crisis
- What are the range of decision support tools that can be made available to support the crisis leader
- Understanding relationships and stress in crisis teams
- Crisis Management Tools - tools and concepts to help deliver effective leadership and crisis management
Leading in a crisis can be a lonely job, yet central to the success of the response and the outcome for your organisation. Can you afford not to train your crisis leaders so they are prepared to fill such a key role? We don’t think so.
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