Crisis Information Management
“Information Management is the collection and management of information from one or more sources and the distribution of that information to one or more audiences.” Managing information well is an essential component of any crisis response and vital to business recovery. Any crisis, be it external or internal, involves the constant flow of information into a response team. To ensure decision-makers are working with the most up to date, relevant and accurate information, it needs to be captured, collated, validated and presented effectively. The outflow of information to stakeholders needs to be managed and logged throughout a crisis. In the aftermath of a crisis, you must have an audit trail should it be necessary to justify your decision-making and the record will also assist in adapting current procedures based on lessons learned. Steelhenge offers a variety of tools and training to assist with crisis information management tailored to the meet the requirements of your organisation. All options are based on years of experience and best practice gathered from a wide range of roles across the emergency services, armed forces and other crisis response organisations.
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